wrong remaning time.Wrong full time.

[m.cinarci]

hi guys.firstly thanks to the developer for this great piece of software.i have been using it for a long time and i was very happy since yesterday.i do not know what happen but battery bar has been started to show completely wrong timing information about my battery.so windows shows 2:15 min remaning but batterybar pro shows 1.39min.so what do you think that cause the problem?is there anyway to fix?i did uninstall and reinstalled and it did not help me at all.could you please help what can i do?thanks in advance.

[Chris]

BatteryBar uses historical data collected as you use your laptop to determine the time remaining. In other words, "Time Remaining" is short for: "Based on past history, when the battery had x% remaining, the battery lasted approximately x hours and x minutes".

Windows just takes the capacity divided by the current discharge rate. The discharge rate can fluctuate quite dramatically from moment to moment, so the time remaining can jump all over the place. Basically, Windows is saying, "Assuming that your computer continues to use the exact amount of power that it's currently using for the rest of the life of the battery, you'll have x hours and x minutes remaining." Unfortunately, your discharge rate is never constant.

So, my challenge to you: Take out a stop watch and time your battery discharging and compare every 10% what BatteryBar says you have remaining vs. Windows and see which one is right.

[m.cinarci]

i did so and windows is giving right time.let me give you another example i left to battery until got flat.battery bar shows 5 min left and warns me to charge my battery but windows shows 1 hour.windows was right i used my laptop 1 hour and battery got flat.battery bar was standing 5 min all the time.so i think something is wrong with battery bar.

[Chris]

It's possible there's an error in the battery profile data. You can check it by right-clicking on going to Battery Profile Graph... (in the Pro version). In Preferences you can go to Tools and reset the battery data.

If you're on the free version, it's quite a bit more difficult to reset the battery profile data since it'll just resave the file while it's running. You basically have to close the Explorer.exe process and then delete %APPDATA%\BatteryBar.Profiles.xml.

You can also follow the steps here to generate a debug log to send to me. You can also post the BatteryBar.Profiles.xml file here for me to look at.

[m.cinarci]

i am on pro version.i did what you said but not too much difference.i am trying to submit my debug report but i am having issue"the feedback server was unable to process your request.....etc...what should i do?

[Chris]

You can find the files located in %APPDATA%\BatteryBar. Zip them up and attach them here.

[m.cinarci]

thanks a lot.here is my last battery.log file.i hope it will help you to identity the problem.cheers

[Chris]

Can you please also provide BatteryBar.Profiles.xml?

[m.cinarci]

here we go.

[m.cinarci]

hi.any good news?thanks